Privacy Policy for The Wellness Junxion Hybrid Marketplace
The Wellness Junxion respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, use our services, or engage with our hybrid wellness marketplace, which offers products and services in physical, mental, emotional, and spiritual wellness across areas such as personal care, beauty, fitness, nutrition, yoga, mental wellness, corporate wellness, and wellness tourism.
We collect various types of personal information in various ways to enhance your experience
and provide personalized wellness solutions when you interact with our platform. The types of
data we may collect include:
- Account Data: Name, email address, phone number, mailing address, date of birth, gender, and profile information when you create an account on our platform.
- Payment Information: Credit/debit card details, bank account information, billing address, or other financial information when you make purchases.
- Wellness Preferences: Information about your preferences or interests related to wellness products and services.
- Health and Wellness Data: Information related to your physical, mental, emotional, and spiritual health (e.g., fitness level, stress levels, diet, sleep patterns, and other wellness parameters).
- User Generated Content: Reviews, feedback, or participation in community forums
- Device Information: IP address, device type, browser type, operating system, unique device identifiers, and other technical data.
- Usage Data: Details about how you use our platform, such as the pages you visit, the features you access, the products or services you view or purchase, and your interactions with customer support.
- Cookies and Tracking Tools: We use cookies and similar tracking technologies to personalize your experience and for analytics.
- Location Data: Approximate geolocation based on your IP address or GPS data, depending on device settings.
We may collect limited health-related information (e.g., fitness level, nutrition goals) to provide customized personalize wellness services. This data is used to analyze physical, mental, emotional, and spiritual wellbeing, offering curated solutions such as exercise routines, meditation programs, or dietary recommendations. Sensitive data is collected only with your explicit consent and in compliance with applicable laws.
We use your data for the following purposes:
- Personalized Recommendations: Analyze your habits and wellness data to deliver tailored products, services, and content. This includes recommendations based on physical, mental, emotional, and spiritual health.
- Transaction Processing: Facilitate purchases, bookings, payments, and the delivery of products or services.
- Create and manage your account.
- Provide customer support and respond to your inquiries.
- Send you promotional offers, newsletters, and updates about new products and services, subject to your communication preferences.
- Conduct surveys, feedback requests, and market research to improve our offerings.
- Process payments for purchases, subscriptions, or other transactions.
- Manage refunds, billing, and disputes.
- Analyze platform performance, user behavior, and trends to optimize the user experience and improve our services.
- Diagnose technical issues and ensure platform security.
- Comply with legal obligations, respond to law enforcement requests, and prevent fraud, abuse, or violations of our terms.
- Protect the rights, safety, and property of The Wellness Junxion, users, and third parties.
• Habits & Health Analysis: Use cookies and data tracking to analyze physical, mental, emotional, and spiritual elements to provide personalized wellness insights.
• Customization: Offer curated wellness solutions, such as stress relief techniques, nutritional advice, and fitness plans based on your preferences and data analysis.
• Provide support, address issues, process returns, and respond to inquiries.
We do not sell your personal data. However, we may share your information with the following entities in the following circumstances:
We engage third-party service providers to perform functions such as payment processing, data analysis, marketing services, customer support, and hosting. These providers have access to personal data only to perform their designated functions and are required to maintain confidentiality and security.
We may share personal information with wellness providers, coaches, and product vendors in our marketplace to fulfill your requests, offer personalized services, or enhance your wellness experience.
We may disclose personal data when required by law, or to protect against legal claims, fraud prevention, and safeguarding the interests of our company and its users.
In the event of a merger, acquisition, restructuring, or sale of assets, we may transfer personal information as part of the transaction.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Factors determining retention periods include:
- Legal, tax, and accounting obligations.
- Ongoing customer relationship.
- Security and fraud prevention.
You have the following rights regarding your personal data:
You can access your personal data and correct any inaccuracies by logging into your account or contacting us.
You may request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.
You can request that we delete your personal data, except for information we are required to retain by law or legitimate business purposes.
You can request that we limit the processing of your personal data or object to specific processing activities, such as direct marketing.
If processing is based on your consent, you can withdraw it at any time. This will not affect the legality of data processed before consent withdrawal.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits.
• Encryption: Secure transmission of sensitive data.
• Access Controls: Restricting data access to authorized personnel.
However, no security system is impenetrable, and we cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of your login credentials.
We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our platform. This helps us improve the user experience, analyze trends, and tailor content to your preferences.
- Necessary Cookies: Required for the website and platform to function properly.
- Analytics Cookies: Help us understand how users interact with our platform and track user interactions and provide insights into behavior for personalized wellness recommendations.
- Marketing Cookies: Used to deliver targeted advertisements.
You can control or disable cookies through your browser settings, but some features may become unavailable if cookies are disabled.
The Wellness Junxion does not knowingly collect or solicit personal data from anyone under the age of 13 without parental consent. If we learn that we have collected personal data from a child without verification of parental consent, we will delete that information promptly.
We may transfer your personal information to countries outside of your jurisdiction for the purposes outlined in this Privacy Policy. If we do so, we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or reliance on data protection adequacy decisions.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly. Continued use of our services after any changes will constitute your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
- Email: contact@mytwj.com
- Phone:
- Address: 1B 102,
TNT CRESENT,
BHARATH NAGAR, SINTHAN NAGAR, NEAR MANYATHA TECH PARK,
NORTH BANGALORE
560045
We are committed to addressing your privacy concerns in a timely and effective manner.
