Privacy Policy for The Wellness Junxion Hybrid Marketplace
Effective Date: 15/10/2024
Last Updated: 15/10/2014
The Wellness Junxion respects your privacy and is committed to protecting the personal
information you provide to us. This Privacy Policy explains how we collect, use, disclose, and
protect your personal data when you visit our website, use our services, or engage with our
hybrid wellness marketplace, which offers products and services in physical, mental,
emotional, and spiritual wellness across areas such as personal care, beauty, fitness, nutrition,
yoga, mental wellness, corporate wellness, and wellness tourism.
By accessing or using our services, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect various types of personal information in various ways to enhance your experience
and provide personalized wellness solutions when you interact with our platform. The types of
data we may collect include:
1.1 Personal Information
- Account Data: Name, email address, phone number, mailing address, date of birth,
gender, and profile information when you create an account on our platform.
- Payment Information: Credit/debit card details, bank account information, billing
address, or other financial information when you make purchases.
- Wellness Preferences: Information about your preferences or interests related to
wellness products and services.
- Health and Wellness Data: Information related to your physical, mental, emotional, and
spiritual health (e.g., fitness level, stress levels, diet, sleep patterns, and other wellness
parameters).
- User Generated Content: Reviews, feedback, or participation in community forums
1.2 Automatically Collected Data
- Device Information: IP address, device type, browser type, operating system, unique
device identifiers, and other technical data.
- Usage Data: Details about how you use our platform, such as the pages you visit, the
features you access, the products or services you view or purchase, and your
interactions with customer support.
- Cookies and Tracking Tools: We use cookies and similar tracking technologies to
personalize your experience and for analytics.
- Location Data: Approximate geolocation based on your IP address or GPS data,
depending on device settings.
1.3 Sensitive Data
We may collect limited health-related information (e.g., fitness level, nutrition goals) to
provide customized personalize wellness services. This data is used to analyze physical,
mental, emotional, and spiritual wellbeing, offering curated solutions such as exercise routines,
meditation programs, or dietary recommendations. Sensitive data is collected only with your
explicit consent and in compliance with applicable laws.
2. How We Use Your Information
We use your data for the following purposes:
2.1 To Provide Services
- Personalized Recommendations: Analyze your habits and wellness data to deliver
tailored products, services, and content. This includes recommendations based on
physical, mental, emotional, and spiritual health.
- Transaction Processing: Facilitate purchases, bookings, payments, and the delivery of
products or services.
2.2 Account Management
- Create and manage your account.
- Provide customer support and respond to your inquiries.
2.3 Marketing and Communication
- Send you promotional offers, newsletters, and updates about new products and services,
subject to your communication preferences.
- Conduct surveys, feedback requests, and market research to improve our offerings.
2.4 Payment Processing
- Process payments for purchases, subscriptions, or other transactions.
- Manage refunds, billing, and disputes.
2.5 Analytics and Improvements
- Analyze platform performance, user behavior, and trends to optimize the user
experience and improve our services.
- Diagnose technical issues and ensure platform security.
2.6 Legal Compliance and Protection
- Comply with legal obligations, respond to law enforcement requests, and prevent fraud,
abuse, or violations of our terms.
- Protect the rights, safety, and property of The Wellness Junxion, users, and third parties.
2.7 Wellness Analytics and Customization
• Habits & Health Analysis: Use cookies and data tracking to analyze physical, mental,
emotional, and spiritual elements to provide personalized wellness insights.
• Customization: Offer curated wellness solutions, such as stress relief techniques,
nutritional advice, and fitness plans based on your preferences and data analysis.
2.8 Customer Support
• Provide support, address issues, process returns, and respond to inquiries.
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with the following
entities in the following circumstances:
3.1 Service Providers
We engage third-party service providers to perform functions such as payment processing, data
analysis, marketing services, customer support, and hosting. These providers have access to
personal data only to perform their designated functions and are required to maintain
confidentiality and security.
3.2 Business Partners
We may share personal information with wellness providers, coaches, and product vendors in
our marketplace to fulfill your requests, offer personalized services, or enhance your wellness
experience.
3.3 Legal and Regulatory Disclosures
We may disclose personal data when required by law, or to protect against legal claims, fraud
prevention, and safeguarding the interests of our company and its users.
3.4 Corporate Transactions
In the event of a merger, acquisition, restructuring, or sale of assets, we may transfer personal
information as part of the transaction.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in
this Privacy Policy unless a longer retention period is required by law. Factors determining
retention periods include:
- Legal, tax, and accounting obligations.
- Ongoing customer relationship.
- Security and fraud prevention.
5. Your Rights
You have the following rights regarding your personal data:
5.1 Access and Correction
You can access your personal data and correct any inaccuracies by logging into your account
or contacting us.
5.2 Data Portability
You may request a copy of the personal information we hold about you in a structured,
commonly used, and machine-readable format.
5.3 Deletion
You can request that we delete your personal data, except for information we are required to
retain by law or legitimate business purposes.
5.4 Restrict or Object to Processing
You can request that we limit the processing of your personal data or object to specific
processing activities, such as direct marketing.
5.5 Withdraw Consent
If processing is based on your consent, you can withdraw it at any time. This will not affect the
legality of data processed before consent withdrawal.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal
information from unauthorized access, disclosure, alteration, or destruction. These measures
include encryption, access controls, and regular security audits.
• Encryption: Secure transmission of sensitive data.
• Access Controls: Restricting data access to authorized personnel.
However, no security system is impenetrable, and we cannot guarantee the absolute security of
your data. You are responsible for maintaining the confidentiality of your login credentials.
7. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about
your interactions with our platform. This helps us improve the user experience, analyze trends,
and tailor content to your preferences.
7.1 Types of Cookies
- Necessary Cookies: Required for the website and platform to function properly.
- Analytics Cookies: Help us understand how users interact with our platform and track
user interactions and provide insights into behavior for personalized wellness
recommendations.
- Marketing Cookies: Used to deliver targeted advertisements.
You can control or disable cookies through your browser settings, but some features may
become unavailable if cookies are disabled.
8. Children’s Privacy
The Wellness Junxion does not knowingly collect or solicit personal data from anyone under
the age of 13 without parental consent. If we learn that we have collected personal data from a
child without verification of parental consent, we will delete that information promptly.
9. International Data Transfers
We may transfer your personal information to countries outside of your jurisdiction for the
purposes outlined in this Privacy Policy. If we do so, we ensure that appropriate safeguards are
in place to protect your data, such as standard contractual clauses or reliance on data protection
adequacy decisions.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal
requirements, or technological advancements. Any updates will be posted on this page, and the
"Last Updated" date will be revised accordingly. Continued use of our services after any
changes will constitute your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please
contact us at:
- Email: contact@mytwj.com
- Phone:
- Address: Bangalore, Karnataka
We are committed to addressing your privacy concerns in a timely and effective manner.
