We take great care in ensuring that your
orders are shipped promptly and arrive in excellent condition. Below is our
shipping policy.
1.
Shipping Locations: The
Wellness Junxion ships both domestically and internationally. Please refer to
our checkout page for the specific countries we service.
2.
Shipping Fees: Shipping fees
are calculated at checkout based on the size, weight, and destination of your
order. Free shipping may be available on orders above a certain value, as
specified on our website.
3.
Shipping Timeframes: Domestic
orders are typically delivered within 7 business days. International orders may
take 12 business days, depending on customs processing and local delivery
schedules.
4.
Tracking Orders: Once your
order is shipped, you will receive a tracking number via email, allowing you to
monitor your shipment. You can track it in your dashboard.
5.
Delayed or Lost Shipments: If
your order is delayed or lost in transit, please contact our customer service
team. We will work with the shipping carrier to resolve the issue.
6.
International Shipping Duties
and Taxes: For international orders, the customer is responsible for any
customs duties, taxes, or fees imposed by their country’s customs authority.
7.
Shipping Restrictions: Certain
products may be restricted from being shipped to specific regions due to local
regulations (e.g., some health or beauty products). In such cases, we will
inform you during checkout or shortly after the order is placed.
8.
Incorrect Shipping Address:
Please ensure that your shipping information is accurate when placing an order.
We are not responsible for orders shipped to incorrect or outdated addresses.
By placing an order with The Wellness
Junxion, you agree to these terms. For further inquiries or support, please
contact us at customercare@mytwj.com
